sdj66's Privacy Policy
Your personal information is completely safe with us — we protect your privacy with SSL encryption and strict data security measures.
Table of Contents
1. Introduction & Scope
sdj66 ("we", "our", "platform") operates a safe and reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect, how we use it, and how we keep it secure when you use the sdj66 website (https://sdj66.lat) and related services ("Services").
By creating an account or using the Services on this platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our Services.
This Policy should be read together with our Terms & Conditions and Responsible Gaming policy. In the event of any conflict, these three documents together form our legal framework.
2. Information We Collect
sdj66 collects various types of information to maintain our service relationship with you. This information comes from two main sources: what you provide directly, and what is collected automatically while you use the Services.
2.1 Information You Provide Directly
- Identity Information: Full name, date of birth, and gender.
- Contact Information: Email address and mobile number.
- Login Credentials: Username and encrypted password.
- Financial Information: bKash, Nagad, or Rocket account numbers and bank account details (required to process transactions).
- Identity Verification Information: National ID (NID) or passport details, if required as part of our internal verification process.
- Communication Content: Messages you send to our support team, live chat history, and email correspondence.
2.2 Automatically Collected Information
- Device Information: IP address, device type, operating system, and browser version.
- Usage Information: Which pages you visited, how long you stayed, and which games or services you interacted with.
- Transaction Information: Deposit and withdrawal history, betting records, and reward details.
- Location Information: General geographic location (estimated from IP address), not precise GPS location.
- Cookie & Tracking Data: Described in detail in Section 5 below.
Important: We never collect your full financial account password or the complete PIN for bKash, Nagad, or Rocket. Only the minimum information necessary to process deposits and withdrawals is collected.
3. Purpose of Data Usage
sdj66 uses your information for the following legitimate purposes:
3.1 Providing & Operating the Services
- Creating, maintaining, and managing your account.
- Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfer.
- Managing your gaming activity and recording outcomes.
- Providing bonuses, rewards, and VIP membership benefits.
- Providing customer support 24/7 via live chat and email.
3.2 Security & Fraud Prevention
- Verifying your identity and keeping your account secure.
- Detecting and preventing suspicious or unusual activity.
- Preventing multiple accounts, fraudulent transactions, and manipulation.
- Ensuring the overall security of our platform.
3.3 Meeting Legal Obligations
- Complying with Anti-Money Laundering (AML) regulations.
- Responding to lawful requests from regulatory authorities.
- Maintaining financial records and audit trails.
3.4 Service Improvement & Personalisation
- Providing game recommendations and offers based on your preferences.
- Improving the user experience on the platform.
- Sending important service-related notifications and updates.
4. Sharing Data with Third Parties
sdj66 never sells your personal information for commercial purposes or shares it with third parties in exchange for profit. However, data sharing may be necessary in the limited circumstances described below:
4.1 Service Provider Partners
To operate our Services, we work with trusted third parties, including: payment processing partners, cybersecurity service providers, server hosting providers, and game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These partners receive only the information necessary to provide their specific services and are bound to comply with our privacy standards.
4.2 Legal Requirements
In the case of a court order, a lawful request from an investigative authority, or a legal obligation, we may disclose information in accordance with applicable law. In such cases, we will always provide only the minimum necessary information.
4.3 Business Changes
In the event of a change of ownership, merger, or acquisition of sdj66, user information may be transferred. In such cases, the new owner will be required to comply with the terms of this Privacy Policy.
5. Cookies & Tracking Technologies
sdj66 uses cookies and similar tracking technologies to improve your experience on our platform.
5.1 Types of Cookies
- Essential Cookies: These cookies are necessary to maintain login sessions, keep security features active, and ensure core platform functionality. They cannot be disabled.
- Functional Cookies: Used to remember your language preferences, game settings, and other personalised settings.
- Analytical Cookies: Used to understand which parts of the platform are used most, helping us improve our Services.
5.2 Managing Cookies
You can reject most cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent sdj66's login and payment services from working properly.
6. Data Retention & Security
6.1 Security Measures
sdj66 follows industry-standard security practices to protect your information:
- SSL/TLS Encryption: All data transmitted between our platform and your device is secured with 256-bit SSL encryption.
- Database Encryption: Sensitive information remains encrypted even when stored.
- Access Controls: Only authorised staff can access user data, and only when specifically required.
- Regular Security Audits: Our systems' security is regularly reviewed and tested.
- Two-Factor Authentication: Two-step verification is available for additional account security.
6.2 Data Retention Period
We will retain your personal information for as long as your account remains active or as necessary to provide the Services. Even after account closure, certain information may be retained for a specified period to meet legal obligations (such as financial records). At the end of this period, information will be securely deleted or anonymised.
6.3 Response to Data Breaches
In the event of an unexpected data breach, sdj66 will promptly notify affected users and take swift action to minimise the scope and impact of the incident.
7. Your Rights
You have the following rights regarding your personal information:
- Right of Access: You may request at any time to know what information we hold about you. To make this request, email [email protected].
- Right to Rectification: If your information is incomplete or inaccurate, you may request a correction.
- Right to Erasure: Where there is no legal obligation to retain it, you may request that your personal information be deleted.
- Right to Object: You may object to the processing of your information for specific purposes.
- Right to Data Portability: You may request your information in a common, machine-readable format.
- Right to Withdraw Consent: Where processing of your information is based on your consent, you may withdraw that consent at any time.
To exercise any of the above rights, contact our support team at: [email protected]. We will respond to your request within the legally required timeframe.
8. Protection of Minors' Information
sdj66 strictly does not provide services to persons under the age of 21. We do not knowingly collect any personal information from minors.
If we become aware that a person under the age of 21 has registered on our platform, we will immediately close that account and delete the associated information. If a parent or guardian believes their child is using our platform, please contact us at [email protected].
9. Privacy Policy Changes
sdj66 may update this Privacy Policy from time to time. If significant changes are made to the Policy, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page.
- By sending a notification to your registered email address.
- By displaying a notification after you log in to the platform.
If you continue to use sdj66 after changes are made, you will be considered to have agreed to the updated Policy. We therefore recommend visiting this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali and English
We always respect your privacy and are committed to handling any request you have as promptly as possible.